Privacy Policy

Privacy Policy

Effective Date: 2024 / 11 / 25
Last Updated: 2024 / 11 / 25

Welcome to Dial A Plate (www.dialaplate.co.za). Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Contact details (email address, phone number, physical address)
• Payment information (processed securely via third-party payment providers)

b. Non-Personal Information

• IP address
• Browser type
• Device information
• Pages visited and time spent on our website

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Respond to inquiries and customer service requests
• Send updates about your orders or our services
• Improve our website and user experience
• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Payment gateways, delivery services, and other third parties required to fulfill your orders.
• Legal Authorities: If required by law or to protect our rights and comply with legal processes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and performance
• Provide targeted advertisements

You can manage or disable cookies through your browser settings. However, this may impact your experience on our website.

5. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations

6. Security

We implement industry-standard measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data
• Request corrections or updates
• Request deletion of your data
• Object to processing for marketing purposes

To exercise your rights, contact us at info@dialaplate.co.za.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@dialaplate.co.za
Phone: +27 83 282 6042